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The Philippine Energy Regulatory Commission has directed Meralco, the country's largest power distributor, to refund ₱9.5 billion to consumers through credits on electricity bills, marking a significant rate correction.
Amazon faces a class action lawsuit alleging it misrepresented the environmental benefits of seafood sold on its platform through misleading sustainability labels, a practice known as greenwashing.
The UK's Competition and Markets Authority has launched an investigation into Microsoft's marketing of Microsoft 365 subscriptions, focusing on whether customers were adequately informed about Copilot AI additions and resulting price increases.
The US Federal Trade Commission has filed suit against telehealth company Hims & Hers, alleging it unlawfully shared users' health information with major social media advertisers and engaged in deceptive billing and subscription practices.
Malaysian authorities have charged 159 Chinese nationals across three Johor Baru courts with criminal conspiracy linked to an alleged cryptocurrency investment scam that defrauded victims two weeks ago through fake calling centre operations.
South Korea will enforce stricter penalties for overcharging tourists in accommodation, dining and transport sectors starting August 4, including business suspensions and licence revisions aimed at protecting visitor experiences.
Consumer awareness in Penang is driving a surge in tribunal claims for product and service disputes. State authorities report 777 cases filed in 2023, with most resolved swiftly through a low-cost, simplified process.
Malaysia's government is launching a coordinated enforcement operation involving seven agencies to eliminate non-certified electrical products from the market, addressing safety risks linked to fires and electric shocks.
AirBorneo Airways has issued a cautionary statement advising passengers to purchase tickets exclusively through official channels, citing growing problems with unauthorized resellers inflating prices and complicating bookings.
Malaysia's Court of Appeal has upheld a RM28 million judgment against Singaporean businessman Chan Cheh Shin for orchestrating investment fraud, finding he actively promoted schemes via seminars and roadshows.
A worker at a water utility company has been charged in Seremban with defrauding two women of RM108,500 combined. The accused appeared in two separate magistrate's court sessions to face the allegations.
Meta disclosed that four US states are pursuing $1.4 trillion in penalties, nearly equivalent to the company's market value, over claims it deliberately designed addictive platforms targeting youth. An August trial will determine the outcome.
Generative artificial intelligence has transformed online fraud, eliminating traditional warning signs like poor grammar and fake websites. Security experts warn that protecting yourself now requires verifying legitimacy rather than spotting red flags.
Malaysia's eCOSS mobile application has effectively reduced leakages of subsidised cooking oil since its May 2024 launch, with 5.26 million users registered and complaint numbers plummeting in pilot states.
Chinese tech giants ByteDance and Alibaba are discontinuing AI companion customisation features in preparation for stricter Beijing regulations taking effect mid-July, reflecting global concerns about psychological risks from conversational AI.
Malaysian consumers increasingly trapped in frustrating chatbot loops unable to resolve issues or reach human agents. Industry experts point to poor system design and cost-cutting measures as root causes of rising complaints.
Police in Ipoh arrested a mother and her two adult children for posing as welfare officers to defraud a 67-year-old woman of jewellery valued at approximately RM8,000. The arrests highlight growing concerns over organised elderly scams.
Sabah's Youth Development Minister Datuk Nizam Abu Bakar Titingan has urged continued efforts to boost digital literacy and public awareness in combating online threats, citing significant complaint numbers from the east coast region.
Malaysia's government will establish minimum pricing and standardised service requirements for umrah packages to prevent unsafe budget offerings that compromise pilgrim welfare and religious experience.
European regulators are tightening restrictions on loot boxes and age-gated content in video games, with potential bans that could cost the industry billions annually and reshape global gaming business models.
Texas Attorney General Ken Paxton has initiated an investigation into ticket resale platform StubHub following widespread complaints from fans who paid for World Cup matches but never received their tickets.
Bank Negara Malaysia is calling on customers to report instances where they are charged the RM1 interbank withdrawal fee when using ATMs operated by their own financial institutions, according to Communications Minister Datuk Fahmi Fadzil.
Malaysia's Ministry of Domestic Trade has unveiled a consumer protection initiative with Shopee and police to address spiralling online fraud losses that exceeded RM4.54 billion between 2024 and 2025.
Communications Minister Datuk Fahmi Fadzil has called on bank customers still being charged RM1 for interbank ATM withdrawals to report the matter to Bank Negara Malaysia, as a fee waiver took effect on July 1.
Malaysia achieved zero haj fraud cases in the 1447H/2026M season through coordinated efforts by Tabung Haji, police, and government agencies. Deferment rates fell from 50% to 18% following early notifications and preparation campaigns.
Prime Minister Anwar Ibrahim has declared that e-wallet companies must reimburse fraud victims within a week if they fail to adopt Bank Negara's mandatory security measures, even when user negligence contributes to losses.
The Malaysia Cyber Consumer Association has voiced strong support for the Cyber Crime Bill 2026, arguing swift enforcement powers are essential to counter escalating cyber threats, while proposing balanced oversight mechanisms.
Australia's competition regulator has filed court proceedings against Amazon's local unit, claiming it breached consumer rights by unilaterally adding advertisements to Prime Video subscriptions for over 1 million customers without proper compensation.
A High Court has rejected an application to delay a RM492,480 refund to umrah pilgrims, dealing a setback to an UMNO politician and two others seeking to block the payment pending their appeal.
Malaysia's High Court has rejected an attempt by three former travel company directors to delay repayment of RM492,480 to umrah pilgrims. The directors had been accused of withholding refunds after flight cancellations during the COVID-19 pandemic.
A Shanghai resident with a prior fraud conviction has been sentenced to 10 years in prison after deceiving long-time friends into purchasing a property he did not own, pocketing over 700,000 yuan in the process.
Bank Negara Malaysia has unveiled the 'Semak Kasih' portal to assist beneficiaries in locating unclaimed insurance and takaful benefits left by deceased family members. Around 50,000 policies remain unclaimed nationwide.
Authorities dismantled an investment fraud ring operating from a KL Eco City premises on Wednesday, detaining six suspects allegedly involved in deceiving investors through perfume-related schemes.
Malaysia's competition regulator has concluded that housing prices are not being artificially inflated through anti-competitive practices, with recent data showing stable market conditions and no substantiated complaints from consumers.
YouTube has settled a lawsuit brought by a Florida minor claiming the platform damaged his mental health. Three other major social media companies face trial in July, with thousands of similar cases pending nationwide.